Quality Assurance Coordinator

Conducts investigations of incidents and completes investigation reports.  Ensures quality of care of persons receiving services from the Agency by ensuring compliance with agency policies and procedures and OPWDD regulations.

Primary duties and responsibilities include but not limited to:

• Conducts investigations of incidents and allegations of abuse: Interviews staff.; analyzes information obtained during investigation and completes investigation reports; identifies systemic issues and provides recommendations to the programs for corrective measures
• Maintains and manages incident files according to regulatory standards
• Ensures all notifications of incidents are made within regulatory compliance including the uploading of investigation files to oversight agencies
• Provides general and specific training for agency staff regarding incident reporting and abuse prevention
• Communicates with oversight agencies and provides information/documentation related to investigations as needed
• Performs additional responsibilities as requested by supervisor

• BA or BS in human services field.
• 5 years’ experience working with people with developmental disabilities.  
• Prior experience conducting investigations preferred.
• Excellent organizational skills, interpersonal skills and prior experience training required.
• Computer proficiency in Word and Access preferred.
• Qualified NYS Driver's License required.